Treatments and tests

Emergency and crisis

Icon to represent a hospital emergency department

There is a range of services available to provide support and immediate response to people in crisis or in need of urgent medical care.

These include:

  • emergency medical care
  • emergency medical transport
  • 24 hour telephone counselling, advice and referral services
  • individual and family crisis assistance
  • psychiatric or drug related emergencies.

Ambulance services

St John Ambulance Australia (WA)

Metropolitan hospital emergency services

The metropolitan hospitals listed in this section provide 24 hour emergency services for people who have had a serious accident or suddenly become ill and require urgent medical care.

Link to emergency department wait times

Country hospital emergency services

Country hospitals and nursing posts provide or can arrange emergency services. Ambulance services or the Royal Flying Doctor Service can also help you access these services. Health services information can be found using the National Health Services Directory.

Royal Flying Doctor Service (WA)

Telephone services

Various telephone services are available to assist people or provide referral to services which can help.

healthdirect Australia

Alcohol and Drug Support Services

The Alcohol and Drug Support Service operates four 24 hour, statewide telephone support lines providing confidential counselling, information, advice and referral:

  • Alcohol and Drug Support Line
  • Meth Helpline
  • Parent and Family Drug Support Line

Contact can be made by phone, email or online Live Chat.

View the phone numbers and email addresses on the Mental Health Commission website (external site).

Live Chat can be accessed at Alcohol. Think Again (external site)Drug Aware (external site) or Mental Health Commission website (external site).

Child Protection Unit (formerly Child Sexual Abuse Unit)

Family Help Line

Kids Help Line

Mental Health Emergency Response Line (formerly Psychiatric Emergency Team)


Poisons Information Centre

  • Phone: 13 11 26 (all areas, all hours)


  • Outside metro area – Free call 1800 552 002 (free from land line only)

Samaritans Crisis Line (formerly Suicide Emergency Line - Country)

Sexual Assault Resource Centre (SARC)

This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.

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